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DISCLAIMER: This privacy policy is associated with the services provided by Subicom Inc. (Subicom) and its subsidiaries and is only applicable to customers of Subicom.

EFFECTIVE DATE: Although subicom reserves the right to change this privacy policy at any time (see "how will i know if subicom inc hanges the privacy policy" below), the date of this policy will appere at the bottom of this document.

SUBICOM Respects your privacy and is committed to the protection of your personally identifiable information. this privacy policy has been designed to ensure that the privacy of the information we obtain in the normal course of providing our services is respected and maintained.

What is "Personally Identifiable Information"?
"Personally Identifiable Information" consists of information that can be associated with a specific individual or entity, or permits the individual or entity to be contacted either physically or online. This information includes, for example, a customer's name, address, telephone number and e-mail address.

Why Does SUBICOM INC. Collect Personally Identifiable Information?
SUBICOM INC. recognizes that any personal information is very important to you, and that you should have a right to control the use and dissemination of that information. Therefore, SUBICOM INC. collects Personally Identifiable Information for a variety of purposes, all geared toward making your experience as a customer or prospective customer a positive one. SUBICOM INC. may collect and use Personally Identifiable Information for any of the following purposes:
  • To provide and/or change service you request to purchase;
  • To bill you, run credit checks, or to initiate debt collection;
  • To provide you with Customer Service;
  • To ensure that our website is customer friendly, informative and easy to access;
  • To create new services that may be of interest to you;
  • To protect our customers, employees or property (e.g., to investigate fraud, harassment or other types of illegal activity);
  • To anticipate and resolve problems with your SUBICOM INC. service; and
  • To inform you of new products, promotions or other marketing initiatives.
Typically, SUBICOM INC. will provide you with a choice to opt out of our marketing activities. If no opt-out choice is available, please contact SUBICOM INC. at the address or telephone number listed in the "Contact Us" portion of this Privacy Policy and a SUBICOM INC. representative will process your request. Once your opt-out request has been processed, SUBICOM INC. will respect your request to decline to receive further direct marketing communications.

Will SUBICOM INC. Disclose My Information to Any Third Parties?
The information collected by SUBICOM INC. will only be used internally at SUBICOM INC., subject to the limited circumstances listed below. Unless you give us your express consent, SUBICOM INC. will not disclose your information to third parties who want to market products to you. When SUBICOM INC. uses agents, contractors or other third parties to perform services on its behalf, and those third parties have access to your Personally Identifiable Information, SUBICOM INC. will require that those third parties are subject to a confidentiality agreement so that your information is protected.

What are the Limited Circumstances under which SUBICOM INC. Will Disclose Personally Identifiable Information to Third Parties?
SUBICOM INC. may be required to disclose your Personally Identifiable Information to comply with applicable law. For example, SUBICOM INC. may be required to disclose certain information under a subpoena, a court order, or as required by a regulatory or administrative agency (e.g., in response to a customer complaint). Additionally SUBICOM INC. may disclose this information if we, in good faith, believe that this information is necessary to identify, contact or bring legal action against individuals who may be a threat to public safety or interfering with SUBICOM INC. network, services or our customers.

If SUBICOM INC. decides to stop providing SUBICOM INC. Service or sell or transfer parts of its business to unaffiliated companies, SUBICOM INC will provide only that portion of your Personally Identifiable Information that will allow these companies to offer you the same or similar services or as to accomplish our business objectives. Be assured that these unaffiliated companies will be bound by confidentiality requirements and will be obligated to keep SUBICOM INC. customer information confidential.

How Does SUBICOM INC. Collects Personally Identifiable Information?
SUBICOM INC. collects Personally Identifiable Information in various ways, such as over the phone, over the Internet (if you transact with us on-line), or when you complete an application form for one of the products or services that we offer or promote.

SUBICOM INC. collects personal information directly from you at the time when you apply for SUBICOM INC Services. SUBICOM INC. may also collect personal information from third parties such as:
  • credit reporting agencies;
  • suppliers of telecommunication services (e.g., other telecommunications and information service providers); or
  • other entities who supply services to us related to the provision of telecommunication services provided to you.
If you do not want SUBICOM INC. to have your Personally Identifiable Information, please do not submit it SUBICOM INC Be advised, however, that this may interfere with SUBICOM INC.'s ability to effectively resolve any customer service related issues you may have.

What About Personally Identifiable Information Specific to Internet Services, the SUBICOM INC. Services, or the SUBICOM INC. Website?
For users of SUBICOM INC.'s internet services, SUBICOM INC. Services, or for those individuals that access SUBICOM INC.'s website or web-based tools via the internet, SUBICOM INC. may store information on your computer in the form of a "cookie" or similar file. Cookies allow SUBICOM INC. to conduct additional market research into the users of our website and products, and will allow us to develop ways to improve our websites and services. If you do not want a "cookie" or similar file stored on your computer, SUBICOM INC recommends that you consult with your internet browser instructions or "help" command to erase, block or monitor the cookies attached to your hard drive.

Additionally, from time to time, SUBICOM INC. collects information about visits to our website, session lengths, bit rates and the number of messages and bytes passed. This internet usage data is not resold, and is only used on a macro scale (i.e., aggregate basis) to evaluate the SUBICOM INC. website. SUBICOM INC. may also contract with third parties that use Web Beacons on the SUBICOM INC. website. These Web Beacons are used to track the performance of our marketing efforts with respect to the SUBICOM INC. services and no personally identifiable information is collected in the process.

SUBICOM INC. will not read your outgoing or incoming e-mail, private chat or instant messages. Subject to applicable law, SUBICOM INC. may store messages for a brief period of time and could be compelled to disclose those messages to comply with applicable law as described in the section titled

Does SUBICOM INC. Use Any Security Measures to Ensure the Privacy of my Personally Identifiable Information is Maintained?
Yes. SUBICOM INC. takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons, and uses Secure Socket Layer ("SSL") software to provide secure sessions for our visitors.

Can I Access The Personally Identifiable Information I Have Provided to SUBICOM INC.?
In the event that SUBICOM INC. makes material changes to this policy, SUBICOM INC. will notify the subscriber via the email address provided to SUBICOM INC..

How Will I Know if SUBICOM INC. Makes Changes to the Privacy Policy?
Yes. SUBICOM INC. takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons, and uses Secure Socket Layer ("SSL") software to provide secure sessions for our visitors.

How Can I Submit A Privacy Complaint to SUBICOM INC?
Please submit any complaints about breaches of your privacy in writing by contacting SUBICOM INC. at the address or fax number listed in the "Contact Us" portion of this Privacy Policy.

What About the Protection of Children?
SUBICOM INC. does not actively or knowingly collect any Personally Identifiable Information from individuals under 18 years of age. Where appropriate, SUBICOM INC. will instruct children not to submit such information to our website advertisements without the consent of a parent or guardian. If a parent or guardian is concerned that a child may have submitted Personally Identifiable Information to SUBICOM INC. without their consent, that parent or guardian may contact SUBICOM INC. at the address or telephone number listed in the "Contact Us" portion of this Privacy Policy and request that this information be removed from our files.

Contact Us
As previously described in this Privacy Policy, SUBICOM INC.'s Customer Service Department is available to assist you with any privacy concerns you may have. Contact information follows:
For more information visit our Contact Us page.

This policy was last updated on June 16, 2012

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